Operations

12

• Adhoc Work Orders
• Adhoc Work Orders - Corrigo Integration
• Assign a CSM to a Site
• Assign a Site Manager to a Site
• Escalations
• Processing a Missed Clean Credit
• Processing a Missed Clean Makeup
• QA Records
• QA Report Client Recipient
• QA Report Settings
• Service Provider to provide a Quote
• Timesheet Lock

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CRM/BD

10

• Getting Started
• Assets Management
• Change CRM Client Status
• CRM Reports
• Find a Client
• Find a Site
• Make a Site inactive
• Start Up Form
• Tenders / Quotes
• AR & AP Entity Mapping

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Roster/Timesheets

4

• Adding an Allowance to an existing Roster
• Approve a Timesheet
• Award Rules
• Roster Management

HR

24

• Adding Client Induction Documents
• Check Pending/Completed Conversions
• Conversion of Employment
• Create Leave Requests on behalf of Field Staff/Cleaners
• HR Conversion of Employment
• HR FAQ
• HR Onboarding – How to upload a file
• HR Onboarding Admin Guide
• HR Onboarding Cleaner Guide
• HR Schedule
• Onboarding – Updating Your Ezko Onboarding Record
• Onboarding – Updating Your SKG Onboarding Record
• Onboarding - Updating TFN
• Onboarding – Updating Bank Details
• Onboarding – Uploading Super Form
• Onboarding – Uploading Tax Form
• Onboarding Invitation Logs
• Onboarding Workflow
• Partial Leave
• Remove-Cancel Onboarding Invitation
• Schedule
• SP Onboarding
• Terminating a Service Provider Staff
• Terminating an Employee

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Other

8

• Audit Log
• Create Folder
• Forgot Your Password
• How to reset a password for Field Staff as a Corporate Staff
• Roles
• Uploading Documents to the SKG IMS
• User Assignment
• User Management

Time and Attendance

9

• Disable NFC
• Enable Facial Recognition
• List of NFC supported phones
• Mobile App Staff CheckIn
• NFC Setup
• SKGenius Mobile App - Apple
• SKGenius Mobile App - Samsung-Android
• SKGenius Mobile App - Sync Function
• SKGenius Mobile App FAQ

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