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Processing a Missed Clean Credit

Missed Cleans are compensated to the client in the form of a Makeup or Credit. Make Ups and Credits can be created or generated because of an Escalation.

Once a credit request has been raised the date of credit and invoice number needs to be recorded.

To process a Credit the following process needs to be followed below –

  1. Go to Operations->Missed Request
  2. Edit the Missed Request by clicking on the edit button (blue pen)
  3. Enter the Credit Date and Invoice Number
  4. Click on “Save”
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