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Processing a Missed Clean Makeup

Missed Cleans are compensated to the client in the form of a Makeup or Credit. Make Ups and Credits can be created or generated because of an Escalation.

Once a Makeup has been requested and the makeup is complete, the Makeup Date needs to be added following the process below –

  1. Go to Operations->Missed Request
  2. Edit the Missed Request by clicking on the edit button (blue pen)
  3. Enter a Makeup Date
  4. Click on “Save”

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