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HR FAQ

Frequently Asked Questions

How can I check if an employee has been onboarded successfully?

Type the name of the employee and click on search.

searchonboarding

searchonboarding

The Onboarding record appears in HR->Onboarding and the “Submitted Date” is filled in.

Pending Onboarding invitations will appear in the “Invite Queue”

The new employee has not completed their Onboarding but the record still appears in the list.

The Save and Resume function allows users to save partially completed form entries. Once the form is saved, they can resume at a later time by logging into SKGenius.

A partially completed Onboarding form will show the “Submitted Date” as blank.

 

The new employee did not upload all of their documents such as their Police check

The employee used the Save and Resume function. 

Most new employees do not have a police check so a lot of them click on “Save” button then apply for a Police check.  The employees log back in to resume their application once they get receive the completed paper work.

A partially completed Onboarding form will show the “Submitted Date” as blank.

The new employee uploaded the incorrect documents

The new employee needs to login to SKGenius and reupload the correct documents.

How does Payroll get involved 

There is a weekly onboarding file which is sent to payroll and the onboarding records are saved into MYOB.

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