About SKG Services
SKG Services is a full-service, Cleaning, Security and Maintenance Company, Australia-based commercial soft services company. Throughout our years in business, we have culminated over 49 years of experience within the industry. We have one of the most skilled teams of professionals throughout Australia. With our head office in Sydney, and offices around all the capital cities, we also service regional Australia, with multiple service locations throughout the country. In order to make the lives of our clients easier and more convenient, we offer a large and diverse range of cleaning, security and maintenance services to address all your service needs. To us, it’s not just about the service; it’s about the expertise.
OwnerGeorge brings decades of experience and passion to our team. He has a firm desire to lead the company into a sustainable future of growth and professionalism. George’s willingness to understand customer needs is his primary objective. This is clearly displayed in his technology investment, constant research into client and staff experiences, operational excellence, and the delivery of transparent information. Thinking critically and delivering better solutions are what drives him along with ensuring the highest levels of client satisfaction. George will bring a new dimension to the portfolio and ensure that success is the only outcome.
Chief Executive OfficerNikolaos (Niko) is a highly respected executive with over 25 years in the Building Services Industry. Niko has extensive management experience and a track record in Cleaning, Security, Energy Optimisation, Waste Minimisation and Water Reclamation Systems. He is also highly experienced in Computerised Aided Facilities Management (CAFM) and Building Management Systems (BMS). To date Niko has worked as the Executive Manager in both the private and public sectors and has developed in-depth, globally applicable skills and knowledge in servicing many sectors such as Retail, Commercial and Industrial Assets, Health, International Events and Venue Management, as well as Government and Public Works. Niko’s focus and contribution will be on growth, innovation, diversity and delivering wins for all stakeholders.
Chief Operating OfficerPrabin is our Chief Operating Officer and has been with the company for the past 25 years. Holding a Bachelor of Business, Prabin is a natural leader with a passion for team building and a flair for promoting positive company culture. He is service-oriented and highly energetic in the handling of multiple responsibilities and delivering outcomes. Microsoft, TAB Corp, Museum of Contemporary Arts, Parklea Correctional Centre, Bayer Australia and Laverty Pathology are some of the clients that Prabin enjoys managing.
Key RoleHe is strategic thinker and will prepare the teams to execute on task and in alignment with our contractual requirements. His experience and dedication will be a valuable asset.
Executive Director, Group Business Development and SecurityDominic is instrumental in the strategic direction and growth of SKG Group. He is a highly dedicated and passionate senior executive with 40 years’ experience in the integrated property services industry. Dominic’s dedication and commitment in building teams that deliver exceptional services to customers has set him and the companies he has led apart from other organisations. Throughout his career, Dominic has researched and implemented world’s best practices and initiatives to clients in regional, national, and international markets, enabling them to be sought after by tier one tenants and benefiting all stakeholders.
Group Chief Financial Officer @ SKG ServicesKatherine has over 10 years’ experience in the field with a portfolio spanning across several industries including professional services, construction, information technology, start-ups, telecommunications, farming, retail, and family groups. Katherine’s approach is to build sustainable and continuous relationships with her clients which allow her to understand business needs to deliver timely solutions and highly effective outcomes. Katherine is experienced in setting up new clients, business and restructuring, tax advice, payroll, outsourcing finance functions, and ongoing business and tax compliance.
Key RoleKatherine will be responsible for ensuring the efficient financial management and controls necessary to support all business activities for the portfolio. Her main role will be high level financial reporting and analysis, development of financial strategies, cash flow management, budget forecasting and improvement of processes and procedures.
Group General Manager RiskTracey has over 22 years’ experience working in and managing soft and hard facilities and operational services, managing risks, security, systems, processes, contracts, teams and expectations, developing scalable programs and managing operations in multi-region portfolios. Tracey brings with her many learnings from her previous experiences within the global finance, property, tax, legal and accounting, investment banking, healthcare and hospitality industries and has a passion for promoting a five-star Work Safety culture in addition to a five-star Service Delivery model.
General Manager – National OperationsJohn is our General Manager with 14 years’ experience in the cleaning, security and maintenance industry. He is a strategic thinker who prides himself on operational excellence and exceptional service delivery outcomes. John has the knowledge, skills and experience to understand and support his clients. He actively motivates his team in the pursuit of continuous improvement and takes great pride in high-level performance to achieve business goals. John enjoys forming strong relationships with his team and clients to ensure seamless delivery. His supervisory and quality assurance experience within the aircraft maintenance industry servicing Qantas, Eastern Airlines and Ansett has provided John with invaluable strengths and understanding of process methodology, critical organisational and solution structure and as well as auditing policies and industry best-practice.
Key RoleHis systematic and professional approach will be essential for creating a seamless transition and maintaining excellent service levels for the portfolio.
Managing Director – ICC and Social Responsibility AdvisorHayden is a community-minded leader and advocate for First Nation Indigenous issues. As Social Responsibility Advisor, Hayden is at the forefront of SKG’s vision and purpose to acknowledge the role of Indigenous culture in our sustainable future and to actively provide employment opportunities for First Nation Indigenous people. Hayden brings his vision and extensive experience working with community groups to SKG Services. He ensures the company meets all key performance indicators and excels in service delivery, while maintaining positive community connection and engagement.
Key RoleHolding an Advanced Diploma in Event Management, Hayden is a recognised youth leader with an exemplary track record in Indigenous advocacy. As National Chairperson for UAICC National Youth, Hayden will provide unique advisory regarding cultural acknowledgment and service outcomes.
National General Manager, Human Resources, People & CultureJulie has been part of the SKG team since 2017 and brings over 15 years of experience working in a fast-paced customer service environment. She possesses key strengths in organisational and prioritisation abilities, which are proven in her support of numerous projects and timely deliverables, including maintaining strong stakeholder relationships. Julie is dedicated to developing efficient processes using her knowledge of recruiting, employee relations, training and development, and auditing. She is highly methodical and is well established in managing the administrative team in a fast-paced and challenging environment while meeting all deadlines.
Role on projectJulie will be responsible for the recruitment of staff and the pre-qualification of subcontractors. Additionally, she will manage the onboarding process for all new staff and subcontractors, including the creation of onboarding packs and verifying that all new hires are compliant with required regulations, policies, and compliances.
General Manager – Business DevelopmentPeter has been with SKG for over 11 years with a proven ability to deal with the competing demands of managing multiple projects and motivating his team to achieve objectives. Peter manages all activities related to the preparation and submission of tenders as well as business growth and development. Holding Diplomas in Business Marketing and Legal Services, as well as range of industry qualifications and certifications in safety, infection control and emergency response, Peter acutely analyses and compiles data on each site factor of the tender influencing costs such as labour, materials, equipment and location.
Key RolePeter’s role will be the management and preparation of our formal tender responses. He will also serve as the primary key contact during the evaluation process and assist with pricing and negotiations as required.
Security Operations ManagerRyan has a Double Masters Degree in Policing, Intelligence & Counterterrorism + International Security and a Bachelor Degree in Security, Terrorism & Counter-terrorism and has worked in the government and private security sector for around 15 years. With a unique insight acquired from academic vigor and diverse practical exposure alike, Ryan is capable of integrating the knowledge and skills of both approaches simultaneously. Ryan maintains an inspired and consultative mindset regarding the current dynamics of the security environment in Australia and beyond, with an eclectic appreciation for the extensive considerations of any security stakeholder.
SKG’s core values are the same today as they were at their inception. We believe that building a good working relationship with the cleaning staff is a key factor in retaining them. Supporting staff with their concerns & issues is essential as shown in our training points below:
Fair Pay - Cleaners will be paid according to the Cleaning Services Award 2010.
Fair Workload - SKG Management will always ensure that cleaners are treated fairly with workloads. This ensures that the highest level of service is delivered to the client.
Recognition - SKG rewards it’s staff through various means, including cleaner of the month award, gift certificates, positive feedback amongst other means.
Respect - SKG does not discriminate, and treat staff equally.
Staff Training - SKG provide training and development to all cleaning staff. Incentives are also offered to keep the cleaning staff engaged and knowledgeable with developments in the cleaning industry and its changing environment and issues.
Support - SKG have on-line training available that staff can access remotely from any location to keep up to date with new cleaning techniques and test themselves in Manual Handling Modules, Safety Modules and Chemical Awareness Modules. SKG Area Managers also provide onsite training and inductions, after hours training and tool box meetings allowing cleaners to express their concerns and issues.