Quality Cleaning Services that are Certified and Awarded
With established credibility, awards, certifications, an impressive client list and personal care, SKG delivers quality to you.
SKG Cleaning Services deliver a high standard of quality cleaning services. Our client base, longevity, awards and ISO, AS and HACCP accreditations all testify to this. As a result of our professional approach, a reputation for professionalism with conscience has been earned and retained over time.
It has also been industry acknowledged and awarded.
Certified and Awarded for Quality
SKG Cleaning is industry certified in a variety of AS/NZS standards. These include:
- ISO9001 Quality Management
- HACCP Food Safety
- ISO14001 Environmental Management, and
- AS4801 OHS Management
These certifications require ongoing and systematic compliance with extensive and rigorous standards procedures. We were already committed to these even before we sought accreditation, however they are worth mentioning as they are not easily earned or maintained.
Where AS/NZS establish a defining standard for quality cleaning, industry awards are a sign that the standards delivered are exceedingly high. As a result, during recent years we have participated in our industry’s annual awards and have performed well as a cleaning company and at an individual staff level.
We were awarded the 2014 BSCAA Cleaner of the Year Commercial Site, Cleaner of the Year Industrial Site and five of our staff also picked up individual industry awards. In 2015, 12 of our staff also picked up individual awards.
It’s always nice to see our staff acknowledged for their efforts!
Quality Cleaning Always Seeks Improvement
Our pursuit of quality also means we can never sit still. We are always looking for ways to improve.
Recognising the need for continuous improvement, SKG continually strives to be at the forefront of:
- New cleaning applications,
- Environmentally friendly methods,
- Improved technologies,
- Method and protocol reviews, as well as
- System improvements.
As a result of this continued commitment, our company and staff are certified for environment management (green cleaning), quality management, food safety and OHS (WHS) standards.
Quality is Best Delivered With a Family Heart
SKG was founded in 1977 and has grown from a 2 person husband and wife team to a nationally operating enterprise.
Still family owned and managed, we have a deep rooted belief in corporate, social and labour responsibility. We desire to create and deliver value, provide a positive experience for our clients, help our staff perform at their best, look after our personnel’s motivation and welfare and basically take care of every aspect of service delivery that we need to.
Quality does not happen by accident - and we know this!
SKG has developed a fantastic team which is steeped with integrity, a strong work ethic and a customer service orientation. Our family values and standards are shared throughout the organisation and it is because of this that we have kept a large number of our original clients and continue to grow from strength to strength.
Offering the highest professional standard of cleanliness, service, support and care, SKG consistently meets our client needs and delivers results that go beyond expectations.
You Benefit From Our Certified Quality Standards
We closely monitor the level of performance delivered to our clients. We use strictly enforced protocols, documented procedures, accountability systems, random audits and more. Full implementation of the already mentioned AS/NZS requirements is an integral part of our service delivery.
The same AS/NZS ISO 900l:2000 Quality Management System standards that guide our operations are also sought from our suppliers. The ultimate winner in all circumstances is you.
Our key quality objectives are to:
- Provide exceptional service and reliability for the duration of the contract.
- Provide quality workmanship by committed and trained personnel.
- Provide value for money using only the highest quality materials.
- Satisfy clients, industry regulators and staff.
- Provide such services in a professional and ethically responsible manner.
An ‘Above-and-Beyond’ Pursuit
Though defined industry standards, technology and trends can vary over time, a commitment to doing more than the fundamentals serves us well. This gives you reason to trust SKG Cleaning and our staff with your cleaning needs. There are not many cleaning and client-need scenarios we have not faced, so whatever your situation, rest assured that you are in safe hands.
Some of these professional service fundamentals include:
- A commitment to asking the right questions, listening and continued clear communication.
- A focus on delivery that tailors services to meet your specific needs.
- Attention to detail and performing the actions that other cleaners might skip.
- Care for our relationship with you, because we know a longterm relationship requires extra devotion.
In an industry where loyalty to the supplier is not so commonplace, we know that only by giving a cleaning service deserving of loyalty will we receive your ongoing business. We thrive on this! We have serviced many of our clients for more than 10 years - and some for more than 20 years - in both the private and government sectors. We believe this says a lot.
You can be assured that SKG Commercial Cleaning Services will work in partnership with you every step of the way to ensure that we manage your business needs.
Call 1300 88 55 88 to ask a question or request a complimentary quote or consultation. Alternatively, you can complete the form below to request additional information. We look forward to serving you.